Tuesday, 25 Jul 2006

All is well that ends well

Luckily, I caught the domain issue quickly enough that it was easy to resolve.  When I finally managed to contact their supposed ever-present support team, they just charged me $9.95 and turned everything back on.  I don’t understand why I never received a reminder to renew.  I realize that it is ultimately my responsibility, but it seems like basic good customer service.  This is, of course, why I switched hosts in the first place.  I need to figure out how to switch the registration to my current webhost.  They have actual 24/7 live support.  I may even give them a plug – SurfSpeedy!  They aren’t perfect, but they are reasonably priced, and they provide real support.


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